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 Last year, more than 500 Metro operators and mechanics earned safety awards for providing accident-free service. Follow these tips to make sure your own trip is as safe as possible.
BOARDING
- Use a designated bus stop.
Bus stop locations have been chosen for maximum safety, so Metro operators will not pick up or drop off passengers outside marked stops.
- Never run for a bus.
Running for a bus can lead to slips, falls and other accidents. If the operator is already pulling away, don't chase the bus or pound on the door. It’s much safer to wait for the next bus.
- Have your fare ready.
Having the correct fare ready before you board helps cut down on delays and keeps the bus and your fellow riders on time.
- Wait your turn.
Let passengers exit the bus before boarding to minimize crowding and falls on the stairs. Allow passengers using wheelchairs to board and exit first.
- Hold on.
Use handrails to steady yourself on the way to your seat.
- Pick your seat.
Choose your seat quickly and sit down, then avoid changing seats while the bus is in motion.
RIDING
- No talking.
It’s alright to talk to your fellow riders, but please do not engage the operator in unnecessary conversation. If you must ask a question, do so when the bus is stopped. Talking is a distraction, and your operator needs to focus on the road. Also, please be courteous to other passengers when using a cell phone.
- Watch children.
If traveling with children, make sure they stay seated.
- Stand behind the yellow line.
Stay seated whenever possible, but if the bus is full and you must stand, remain behind the yellow line. Your operator can’t see the mirrors when passengers stand forward of the line. Plus, it’s the law. If you must stand, hold onto the handrails at all times.
- Keep aisles clear.
Keep all personal belongings like shopping bags or bundles out of the aisles. Strollers and grocery carts must be folded.
- Use caution during bad weather.
Rain and snow call for extra caution. Wet floors can be slippery, so be sure to use the handrails.
EXITING
- Keep your seat.
Request your stop by ringing the bell about one stop before your own. Remain seated until the bus has come to a complete stop.
- Hold on.
Again, always use handrails when walking on a bus.
- Watch your steps.
Use caution when going down steps and stepping off the bus.
- Don’t cross in front of the bus.
Step onto the sidewalk and wait until the bus pulls away before attempting to cross the street. Cross only at crosswalks and obey traffic signals.
For complete bus riding information, call 513-621-4455.
Launched in 2003, Transit Watch is a nationwide safety and security awareness program designed to encourage the active participation of transit passengers and employees in working together to maintain a safe transit environment.
For more information on the program be sure to visit the Transit Watch web site.
Security cameras
All Metro buses and Metro's new Government Square are equipped with video surveillance equipment.
Speak up!
Witness an incident on a bus? A suspicious package or activity? Alert your driver or call Metro's customer
service line, (513) 632-7575 and let us know.
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