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Frequently Asked Questions

What’s the difference between Metro and SORTA?
Why doesn’t Metro have more service outside the City of Cincinnati?
Does Metro make a profit?
How many buses does Metro have, how much does a bus cost, and how does Metro pay for buses?
How do Metro’s fares compare to other transit systems’ fares?
Why do I sometimes see empty Metro buses?
Why doesn’t Metro use smaller buses during less busy times?
Why do I sometimes see buses just sitting at the side of the road?
Why do so many Metro routes go downtown?
Who decides where bus stops should be?
Have a question you’d like to see answered in our Frequently Asked Questions?

What’s the difference between Metro and SORTA?
The Southwest Ohio Regional Transit Authority (SORTA) operates Metro buses and smaller Access buses for people whose disabilities prevent their use of Metro.

SORTA is a political subdivision of the State of Ohio and is governed by a nine-member volunteer board of trustees appointed by the Hamilton County Commissioners. Four of the nine trustees are recommended by Cincinnati City Council.

Why doesn’t Metro have more service outside the City of Cincinnati?
Metro has a contract with the City of Cincinnati under which the city collects and passes through 3/10th of 1% of the earnings tax paid by everyone who works or lives in the city, as voted by city residents in the early 1970s.

Metro does not receive other local taxes, although funding partners in adjacent counties do pay for Metro routes in their respective counties. More service outside the city would require more funding from some other source.

Metro does not operate in Northern Kentucky, where transit services are provided by the Transit Authority of Northern Kentucky (TANK). Metro and TANK work cooperatively to provide regional transportation and transfers between the two systems occur in downtown Cincinnati.

Does Metro make a profit?
Metro is a non-profit public service, not a for-profit company. About 2/3 of the money to operate Metro comes from local, state and federal tax revenue and about 1/3 comes from fares paid by our customers.

How many buses does Metro have, how much does a bus cost, and how does Metro pay for buses?
Metro’s fleet includes 390, 40-ft. buses. All buses have bike racks on the front and almost all have wheelchair lifts or ramps and security camera systems.

A new bus costs about $300,000. Most of the funding (80-100%) comes from federal grant dollars, supplemented by state and local capital funds. The federal government requires Metro to keep its buses a minimum of 12 years or about 500,000 miles if federal funds are used.

How do Metro’s fares compare to other transit systems’ fares?
Metro’s $1.75 base fare is one of the lowest in the country. Take a look at how Metro’s base fare compares with other Ohio transit systems:

Cincinnati $1.75
Cleveland $2.00
Columbus $1.50; $2.00 express
Dayton $1.50

Why do I sometimes see empty Metro buses?
Metro’s system is designed to meet peak demand, just like other transportation systems including highways and roads. For example, the vehicle traffic on I-75 during rush hour is much heavier than it is at 2 a.m.

Yet, the highway has to be built to accommodate the rush-hour requirement. It’s the same for Metro. Metro adjusts the number of buses on the road depending on capacity needed. This means that there are a lot more buses operating during weekday rush hours than in the evenings or on weekends. In fact, on Sundays Metro operates less than 25% of the buses used during rush hour on a weekday.

Sometimes buses are empty because they are coming from the garage to begin their work. Other times buses may be empty after passengers have exited at the primary destination such as downtown and the bus is just beginning the other leg of its trip.

Why doesn’t Metro use smaller buses during less busy times?
Metro is considering smaller buses for some service needs, but substituting a smaller bus would not always save money. A bus that begins work for the afternoon rush hour, for example, may stay out on the road long into the evening. It would not be practical to bring the large bus back to the garage after rush hour and then send out a smaller bus. This would mean lost schedule time, wasted manpower, and increased operating expense. Smaller vehicles work most efficiently on designated services that never require a bigger bus even during rush hour.

Why do I sometimes see buses just sitting at the side of the road?
There can be several reasons why a bus may be stopped. The bus may be at the layover at the end of the route, which is considered a break for the driver, or the driver may be using the restroom at a convenience store or other designated comfort stop location.

Another reason might be that the bus is running earlier than scheduled. When we plan a schedule, we put in a few extra minutes because things happen (traffic, weather, accidents, etc.) and we want to get back on schedule immediately if these delays occur.

But if everything goes well, this could leave too much time and we have to hold the bus back for a few minutes so we don't run early and miss passengers.

Why do so many Metro routes go downtown?
Downtown Cincinnati is a vital employment center and about 20% of downtown workers ride Metro, easing parking and traffic concerns. Metro does provide three cross-town routes that intersect major arterial routes, so that customers don’t have to go all the way downtown to transfer.

Who decides where bus stops should be?
There are about 6,000-7,000 Metro bus stops. Metro looks for locations that offer safety and customer convenience. However, within the City of Cincinnati, the city’s traffic engineers make the final decision about bus stop location, in consultation with Metro. The bus stop shelters are owned and maintained by a private company that works with Metro. Metro is not affiliated with companies that install benches or newspaper boxes at bus stops.

 


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